Not all content metrics can be tracked (and that’s okay)

Ashley Amber Sava

Not all content metrics can be tracked (and that’s okay)

If your content isn’t dissected, analyzed and pinned like a butterfly in a display case, did it even exist?

Yes. Absolutely, unequivocally, yes.

This goes for your personal brand, your business content, your team’s efforts and your clients’ projects.

You can’t quantify how your brand’s credibility cements itself every time someone finds genuine value in your content.

You can’t measure the times your content gets screenshotted and passed around in Slack channels like a viral meme.

You can’t track the moments your content elicits a grin or a lightbulb moment from a dream client.

You can’t pinpoint the exact second when the person who’ll present you with the opportunity of a lifetime decides to go for it.

Content isn’t just about what you can measure. And if you neglect a solid content strategy, you’re missing out on a world of opportunity

Your content isn’t driving as many direct sales as you think

Here’s a secret, one that’s gonna sting: More than 80% of your content won’t drive direct sales. That’s right. Eight. Zero. Percent.

Most content serves a higher purpose. It amplifies awareness. It turns the spotlight on your brand, keeping it shimmering in the collective consciousness. It educates, informs and subtly influences. Great content is a whisper in the right ear, a gentle nudge in the right direction. It reminds your prospects why your service or product is a game-changer. It paints your organization as the hero in the epic tale of your industry.

Content recruits top talent, shapes opinion and establishes authority. But direct sales? That’s the unicorn in the room.

The harsh reality is, most of your target audience isn’t ready to buy. Your content’s job is to make sure that when they are ready, you’re the obvious choice.

If you do it right, all your content can impact revenue. But direct sales? Not so much.

Demand gen as an end goal

Demand generation is the brass ring, the holy grail, the ultimate endgame. Forget lead generation quotas and gating content. Forget having your sales team hound disinterested leads. Real demand generation is about creating a magnetic pull so strong that prospects are drawn to you. It’s about planting seeds in fertile ground, knowing that one day, those seeds will sprout and flourish.

Ungated content is your secret weapon. By offering valuable content freely, you build trust. You establish yourself as a generous expert, a go-to source of information. And when your ideal customers are ready to make a move, guess who they’ll turn to?

content metrics

The importance of intangibles

Traditional content metrics are the crutches of the unimaginative. They give you data, but they miss the point. They don’t capture the intangible, the emotional, the magical. Brands that obsess over page views, click-through rates, and social media engagements are missing the forest for the trees.

Metrics aren’t useless. They’re a way to make sense of the chaos, to chart a course through the storm. But they can also distort the truth. They can blind you to the real value of your content—the value that can’t be measured.

The underrated power of unseen impact

Your content, like an iceberg, hides its true power beneath the surface. The unseen impact of your content is what truly moves the needle. It’s the influence on decision-makers, the way your narrative shapes conversations in boardrooms and coffee shops alike.

The subtle shifts in perception, the gradual buildup of trust, the slow burn of your message embedding itself in the minds of your audience—these are the real victories. They’re invisible to traditional metrics but are the bedrock of long-term success.

Building community into content

Now, let’s talk community—the secret ingredient that transforms your content from mere noise into a strategy. When you embed community into your content, you create a feedback loop that generates real engagement. You’re not just broadcasting; you’re inviting participation. You’re crafting narratives that resonate, stories that echo the experiences of your audience. Build platforms for dialogue, spark conversations and watch as your content morphs into a living entity that people are genuinely excited to interact with. That’s the kind of content that cuts through the clutter and builds a loyal following.

The ripple effect of authenticity

When your content reflects genuine values and unfiltered truths, it creates a magnetic force. People can sniff out insincerity from a mile away. When you’re real, when you’re vulnerable, your audience connects on a deeper level. They don’t just consume; they invest. They become advocates, sharing your message with the same fervor they’d reserve for their closest friends. Authenticity is the heartbeat of your content strategy; without it, you’re just another faceless entity lost in the digital abyss. Don’t be afraid of a concrete POV—be afraid of what happens if you don’t have one.

Content as a catalyst for transformation

The best content shifts mindsets, alters perceptions and inspires action. Each piece you publish is a potential spark that ignites change within your organization and beyond. Think about it: a well-crafted article could inspire an employee to innovate, a case study could sway a decision-maker to embrace new solutions and a heartfelt story could rally your community around a cause. Embrace it, and watch the world change around you.

The emotional currency of connection

In a world drowning in data, emotional connection is your most valuable currency. Each piece of content is a chance to forge bonds that transcend transactions. Tap into the human experience. Share stories that resonate, provoke thought and stir feelings. When your content echoes the struggles, triumphs and aspirations of your audience, it becomes more than just information—it becomes a lifeline. People crave connection, and your content can fill that void. When they see themselves in your narrative, they don’t just engage; they invest their loyalty and passion into your brand.

The unseen labor of content

Behind every viral post, every engaging article, there’s so much overlooked. It’s the hours of brainstorming, the relentless editing, the countless iterations that transform a rough idea into polished gold. This is a labor of love, a craft honed through sweat and determination. Recognize that every word has weight, every image has intent. The unseen effort fuels your brand’s authenticity and credibility. Celebrate that struggle, because in the world of content, it’s the grit behind the glam that truly drives results.

The endgame: beyond the numbers

Success in content marketing is not just about hitting targets. It’s about the stories you tell, the connections you make and the emotions you stir. It’s about creating a brand that people don’t just recognize but resonate with. A brand that isn’t just seen but felt.

Your mission, should you choose to accept it, is to look beyond the data. Embrace the chaos. Trust in the unseen.

Interested in working together, you say?